1) Information about the collection of personal data and contact details of the responsible party
1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we will inform you about the handling of your personal data when using our website. Personal data are all data with which you can be personally identified.
1.2 The controller for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is:
CAROTED AG, Strahlholz 13, 9095 Gais, Switzerland, Tel.: +41 71 333 25 50, Fax, E-mail: office@caroted.com
The controller for the processing of personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.
1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser line.
2) Data collection when visiting our website
When you use our website for purely informational purposes, i.e. if you do not register or otherwise provide us with information, we only collect the data that your browser sends to our server (so-called "server log files"). When you visit our website, we collect the following data, which is technically necessary for us to display the website:
Our visited website
Date and time of access
Amount of data sent in bytes
Source/reference from which you accessed the page
Used browser
Used operating system
Used IP address (if applicable: in anonymized form)
The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or otherwise used. However, we reserve the right to subsequently check the server log files if there are concrete indications of illegal use.
3) Cookies
To make the visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and allow us or our partner companies (third-party cookies) to recognize your browser on your next visit. When cookies are set, they collect and process certain user information, such as browser and location data, as well as IP address values, to an individual extent. Persistent cookies are automatically deleted after a predetermined period, which may vary depending on the cookie.
Partly, the cookies serve to simplify the ordering process by storing settings (e.g. remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR either for the performance of the contract or in accordance with Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.
We may work with advertising partners who help us make our internet offer more interesting for you. For this purpose, cookies from partner companies are also stored on your hard drive when you visit our website (third-party cookies). If we work with the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the extent of the information collected in the following paragraphs.
Please note that you can set your browser so that you are informed about the setting of cookies and can decide on acceptance on an individual basis or exclude acceptance for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find this for the respective browsers under the following links:
Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Chrome: https://support.google.com/chrome/answer/95647?hl=en
Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Please note that if you do not accept cookies, the functionality of our website may be restricted.
4) Contact
When contacting us (for example, through a contact form or email), personal data is collected. The data collected in the case of a contact form is visible from the respective contact form. This data is stored and used exclusively for the purpose of answering your inquiry or for contacting you and the associated technical administration. The legal basis for processing the data is our legitimate interest in answering your inquiry in accordance with Art. 6 Para. 1 lit. f GDPR. If your contact aims at concluding a contract, the additional legal basis for the processing is Art. 6 Para. 1 lit. b GDPR. Your data will be deleted after final processing of your inquiry, provided that it can be inferred from the circumstances that the matter in question has been finally clarified and provided that there are no legal storage obligations to the contrary.
5) Use of Social Media: Videos
This website uses the service Wistia for the display of online videos. This service is offered by Wistia Inc., 17 Tudor Street, Cambridge, USA. The integration requires Wistia to be able to perceive the IP address of the user. The IP address is necessary to be able to send the content to the user's browser. Wistia uses so-called "cookies", text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookies about your use of this website is transferred to servers in the USA. You can prevent the storage of cookies by setting your browser software accordingly, but we would like to point out that in this case you may not be able to use all functions of this website to their full extent. Further information about the processing and storage of data by Wistia, Inc. can be found at: http://wistia.com/privacy
6) Online-Marketing
Use of Google AdWords Conversion Tracking
This website uses the online advertising program "Google AdWords" and, within Google AdWords, the conversion tracking of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). We use Google AdWords to promote our attractive offers with the help of advertising media (so-called Google AdWords) on external websites. We can determine how successful individual advertising measures are in relation to the data of the advertising campaigns. We do this in order to show you advertising that is of interest to you, to make our website more interesting for you, and to achieve a fair calculation of advertising costs.
The conversion tracking cookie is set when a user clicks on a Google AdWords ad. Cookies are small text files that are stored on your computer system. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can see that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies cannot be tracked across the websites of AdWords customers. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. The customers are informed of the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified. If you do not want to participate in tracking, you can block this use by deactivating the Google conversion tracking cookie in your internet browser's user settings. You will then not be included in the conversion tracking statistics. We use Google AdWords based on our legitimate interest in targeted advertising in accordance with Art. 6 para. 1 lit. f GDPR.
Google LLC, based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU.
You can permanently deactivate cookies for ad preferences by preventing them through an appropriate setting of your browser software, or by downloading and installing the browser plug-in available at the following link:
http://www.google.com/settings/ads/plugin?hl=en
Please note that certain features of this website may not be available or may be limited if you have deactivated the use of cookies.
7) Web analysis services
Google (Universal) Analytics
Google (Universal) Analytics
This website uses Google Analytics, a web analysis service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses so-called "cookies", which are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address, which is shortened using "_anonymizeIp()" to ensure anonymization and prevent direct personal reference) is usually transmitted to a Google server in the USA and stored there.
This website uses Google Analytics exclusively with the extension "_anonymizeIp()", which ensures the anonymization of your IP address by shortening it and excludes direct personal reference. With this extension, your IP address is first truncated by Google within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. In these exceptional cases, this processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes.
On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide us with other services related to website use and internet use. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.
You can prevent the storage of cookies by adjusting your browser software accordingly; however, please note that if you do this, you may not be able to use all the features of this website to their full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link:
http://tools.google.com/dlpage/gaoptout?hl=en
Alternatively, or for browsers on mobile devices, please click on the following link to set an opt-out cookie that will prevent the collection of data by Google Analytics on this website in the future (this opt-out cookie only works in this browser and for this domain; if you delete your cookies in this browser, you will need to click this link again): Disable Google Analytics
Google LLC, based in the USA, is certified under the EU-US Privacy Shield agreement, which ensures compliance with the level of data protection applicable in the EU.
This website also uses Google Analytics for cross-device analysis of visitor flows carried out using a user ID. You can disable cross-device analysis of your usage in your customer account under "My data" > "Personal data".
For more information on how Google Analytics handles user data, please see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en
8) Rights of the data subject
Current data protection law grants you comprehensive data subject rights (information and intervention rights) with regard to the processing of your personal data by the controller. We inform you about these rights below:
Right to information pursuant to Art. 15 GDPR: You have the right to obtain information about your personal data processed by us, the purposes of processing, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the envisaged storage period or criteria for determining the storage period, the existence of the right to rectification, erasure, restriction of processing, objection to processing, complaint to a supervisory authority, the source of your data if it was not collected by us, the existence of automated decision-making, including profiling, and meaningful information about the logic involved and the scope and intended effects of such processing, as well as your right to be informed of the guarantees pursuant to Art. 46 GDPR when your data is transferred to third countries.
Right to rectification pursuant to Art. 16 GDPR: You have the right to have incorrect data concerning you corrected without delay and/or to have incomplete data stored by us completed.
Right to erasure pursuant to Art. 17 GDPR: You have the right to demand the erasure of your personal data if the conditions set out in Art. 17 (1) GDPR are met. However, this right does not exist, in particular, if processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest, or to assert, exercise, or defend legal claims.
Right to restriction of processing pursuant to Art. 18 GDPR: You have the right to demand the restriction of the processing of your personal data as long as the accuracy of your data contested by you is being verified, if you refuse to have your data deleted due to unlawful data processing and instead demand the restriction of processing of your data, if you need your data to assert, exercise, or defend legal claims, after we no longer need this data after the purpose has been achieved, or if you have objected to processing for reasons of your particular situation, as long as it has not yet been established whether our legitimate reasons outweigh yours.
Right to notification pursuant to Art. 19 GDPR: If you have exercised your right to rectification, erasure, or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.
Right to data portability pursuant to Art. 20 GDPR: You have the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request the transmission of this data to another controller, insofar as this is technically feasible.
Right to withdraw consent pursuant to Art. 7 (3) GDPR: You have the right to revoke your consent to the processing of data at any time with effect for the future. In the event of revocation, we will immediately delete the data concerned, unless further processing can be based on a legal basis for processing without consent. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until revocation.
Right to lodge a complaint pursuant to Art. 77 D...
9) Duration of storage of personal data
The duration of storage of personal data is based on the respective legal retention period (e.g. commercial and tax retention periods). After the expiration of the period, the corresponding data will be routinely deleted unless they are no longer required for the fulfillment or initiation of a contract, and/or there is no legitimate interest on our part in continuing to store them.